CANCELLATION POLICY

PREPAID DEPOSIT FEES ARE NON-REFUNDABLE. THERE ARE ZERO EXCEPTIONS. THE REMAINING BALANCE WILL BE DUE AT THE END OF YOUR APPOINTMENT.

IF YOU NEED TO RESCHEDULE, YOU MAY ONLY DO SO 48 HOURS OR MORE BEFORE THE BEGINNING OF YOUR APPOINTMENT DAY AND TIME. RESCHEDULE REQUESTS WILL NOT BE HONORED IF YOUR APPOINTMENT IS LESS THAN 48 HOURS AWAY. THERE ARE ZERO EXCEPTIONS.

IF YOU DECIDE TO CANCEL YOUR APPOINTMENT ENTIRELY, PLEASE GIVE US AT LEAST 48 HOURS NOTICE AS A COURTESY SO THAT WE CAN TRY TO FILL YOUR DEDICATED APPOINTMENT SLOT WITH ANOTHER CLIENT. AS A REMINDER, PREPAID DEPOSIT FEES ARE NON-REFUNDABLE. YOU WILL NOT RECEIVE YOUR DEPOSIT BACK SHOULD YOU DECIDE TO CANCEL YOUR APPOINTMENT FOR ANY REASON.

WE UNDERSTAND THAT LIFE HAPPENS, BUT PLEASE BE ADVISED THAT WE CAN ONLY PROVIDE A MAXIMUM OF 10 MINUTES OF "RUNNING LATE" BEFORE MARKING YOU AS A "NO-SHOW" AND FORFEITING YOUR APPOINTMENT, AS WE ARE BOOKED BACK TO BACK DAILY.